Using ProSign Online for PPP Loan Forgiveness

The SBA has released the Paycheck Protection Program loan forgiveness application. We know how important loan forgiveness is to your clients and we want to help you be prepared to process their requests quickly and efficiently. 

Financial institutions are able to embed a fillable form within your website so your clients can complete and sign the forgiveness application document directly from your financial institution’s website. You are also able to request support documentation to be uploaded during the application process. This will save you a ton of time by eliminating the need for you to have to develop the form yourself.

New Customers

If you do not currently utilize ProSign Online, we can get you set up immediately so you are ready to process PPP loan forgiveness applications. We expect to be pretty busy with these requests in the near future so please contact us soon. We know your community needs these loans and we want to do everything we can to help you meet that need.

Current Customers

If you currently use our ProSign Online electronic document and signature platform, you will be able to send PPP loan forgiveness applications for completion and signature and can also request supporting documentation from borrowers.

SBA Knowledge Base

For step-by-step instructions to utilize ProSign Online for SBA loans, please navigate to our SBA Knowledge Base.

Need Additional Training or Support

Epic River has shifted additional resources for ProSign Online training and support. We are offering same-day training to get you up and running as soon as you need. If you are interested in setting up training, please reach out to

If you have questions about how your customers need to prepare for loan forgiveness, visit and for information.

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"I’m sure glad we had ProSign to use for all of these loans! This week we’ve approved over 350 PPP applications, totaling over $50MM."

- Jeremy Gray, Senior Vice President, Rock Canyon Bank



Last Modified: MAY-27-2020 @ 4:33 PM EST

We will be providing real-time updates to this page to assist with SBA loan document signing as they are available.